Records 16 2. Confidentiality 16 IAF Guidance to clause 2. General 17 IAF Guidance to clause 2. Qualification criteria for auditors and technical experts 18 2. Selection procedure 19 IAF Guidance to clause 2. Contracting of assessment personnel 20 2. Assessment personnel records 20 2. Procedures for audit teams 20 2. Appeals, complaints and disputes 20 IAF Guidance to clause 2. The application 21 3. Assessment 21 IAF Guidance to clause 3. Assessment report 22 IAF Guidance to clause 3.
Surveillance and reassessment procedures 25 IAF Guidance to clause 3. Use of certificates and logos 28 IAF Guidance to clause 3. Access to records of complaints to suppliers 29 IAF Guidance to clause 3. If such bodies are to be accredited as complying with Guide 62 some Guidance to the Guide is necessary. These guidance notes provide it. This is an important step towards mutual recognition of accreditation.
This IAF Guidance does not create further requirements. The accreditation body should respond with advice or a decision. Scope 1.
References 1. Definitions IAF Guidance to clause 1. Logo: A symbol used by a body as a form of identification, usually stylised. A logo may also be a mark.
Nonconformity: The absence of, or the failure to implement and maintain, one or more quality management system requirements, or a situation which would, on the basis of available objective evidence, raise significant doubt as to the quality of what the organization is supplying. Major and Minor Nonconformities, Observations, etc. However all 7. See Annex 1 of this document as a model.
Also see IAF guidance G. Other limitations to the accreditation may apply, for example a restriction to certain offices or locations. General provisions IAF Guidance to clause 2. See also guidance G. In any case compliance with applicable legal requirements applying to a product or service supplied will normally be a customer requirement if only as an implied term of the contract to be considered under contract review.
Clause 2. The formulations of explanations as to the application of these documents as referred to in clause 2. Organization IAF Guidance to clause 2. Accreditation shall only be granted to a body which is a legal entity as referenced in clause 2. For the purposes of clause 2. Strategic and Policy; 2. The guidance to clause 2. Impartiality, as required by clause 2. The structure required in clause 2. Conformance with clause 2. This should normally be through some kind of committee. Any change in this structure should take into account advice from the committee, or equivalent, referred to in Clause 2.
It is always a question of judgement whether all parties significantly concerned in the system are able to participate. What is essential is that all identifiable major interests should be given the opportunity to participate, and that a balance of interests, where no single interest predominates is achieved.
The management responsible for the various functions described in clause 2. If the advice of this committee or equivalent is not respected in any matter by the management, the committee or equivalent shall take appropriate measures, which may include informing the accreditation body.
The requirement for financial stability referred to in Clause 2. This can e. Consultancy is considered to be participation in an active creative manner in the development of the quality management system to be assessed by, for example: a preparing or producing manuals, handbooks or procedures; b participating in the decision making process regarding management system matters; c giving specific advice towards the development and implementation of management systems for eventual certification.
However, all potential conflicts of interests should be dealt with in accordance with G. Activities under clause 2. A related body, as referred to in clause 2. If evidence of failure to maintain impartiality is found there may be a need to extend the audit trail back into the related bodies to provide assurance that control over potential conflicts of interest has been re-established.
The requirements of clause 2. It should also be responsible for implementing appropriate corrective action in the event such a breach is identified. The policies and procedures referred to in clause 2. This appeals procedure should include provision for the following: a the opportunity for the appellant to formally present its case; b provision of an independent element or other means to ensure the impartiality of the appeals process; c provision to the appellant of a written statement of the appeal findings including the reasons for the decisions reached.
Subcontracting IAF Guidance to clause 2. The requirement in clause 2. The requirement in Clause 2. The description required by clause 2.
This series of standards has now been superseded by ISO However, for the applicable requirements, the term "should" in ISO shall be interpreted as described in the fourth paragraph of the "Introduction to IAF Guidance". But also note the requirements in Clause 3. Internal audits and management reviews IAF Guidance to clause 2. The records of internal audits and management reviews should be made available to the accreditation body on request.
Documentation IAF Guidance to clause 2. The description of the means by which the body obtains financial support referred to in clause 2. Records 2. Confidentiality IAF Guidance to clause 2. Subcontracted personnel shall be required to keep all such information confidential, particularly from fellow employees and from their other employers.
The "written consent" mentioned in clause 2. General IAF Guidance to clause 2. This guidance focuses on the management and technical competence requirements. NOTE: Technical areas referred to above are likely to be more specific than the descriptors of the 39 scope headings listed in Annex 1. Qualification criteria for auditors and technical experts IAF Guidance to clause 2. Selection procedure IAF Guidance to clause 2.
Such assessment and monitoring should include witnessing the activities of the auditors and technical experts on site. Assignment for a specific assessment IAF Guidance to clause 2.
Where an assessment is being performed by a team of two or more it is not necessary for each team member to meet all of the competence criteria for the area of activity involved. The assessment team may consist of one person provided that person conforms with the overall competence requirements for an assessment team.
Where the audit of a particular activity on site requires specific competence requirements, the team leader shall assign the audit team members accordingly.
In certain instances, particularly where there are critical requirements and special procedures, the background knowledge of the assessment team may be supplemented by briefing, specific training or technical experts in attendance. The requirements for audit team competence apply not only to initial assessment but also to surveillance and reassessment. Contracting of assessment personnel 2. Assessment personnel records 2. Procedures for audit teams 2.
Appeals, complaints and disputes IAF Guidance to clause 2. Personnel, including those acting in a managerial capacity, should not be employed to investigate any appeal, complaint or dispute if they have been directly involved in activities as described under clause 2. Complaints represent a source of information as to possible nonconformity. The application 3. The review mentioned in clause 3. The reference to the language of the applicant in clause 3. Assessment IAF Guidance to clause 3.
Annex 2 provides guidance on Auditor Time. Where quality management systems QMS , environmental management systems EMS or other management system audits are conducted simultaneously or consecutively, there may be elements common to all systems. In determining auditor competence for common elements, the main principle is that the integrity of each assessment is maintained. This requires appropriate competence to be deployed for all audit activities. Assessment report IAF Guidance to clause 3.
The second element of Clause 3. The final element of clause 3. In addition to the requirements for reporting in clause 3. Clause 3. Comments on adequacy should be supported by comments on the state of development maturity and effectiveness of the quality management system. In an audit which combines audits of more than one management system, the report shall clearly identify all requirements important to each management system standard.
The information referred to in clause 3. The surveillance cycle should however be programmed from the completion of the initial audit The reference in Clause 3. It is recommended that this period be compatible with the arrangements for reassessment, but this linkage is not a requirement. Surveillance and reassessment procedures IAF Guidance to clause 3.
If on surveillance or re-assessment, nonconformities, as defined in G. The time allowed to implement corrective action should be consistent with the severity of the nonconformity and the risk to the assurance of the product meeting specified requirements. IAF Guidance to clause 3. Surveillance of an organization's quality management system shall take place on a regular basis, normally it should be undertaken at least once a year.
General terms and their definitions concerning standardization and related activities. ISO Documentation and information — Vocabulary — Part 1: Basic concepts. Documentation and information — Vocabulary — Part 2: Traditional documents. Documentation and information — Vocabulary — Part 3: Iconic documents.
ISO A Information and documentation — Vocabulary — Section 3a : Acquisition, identification, and analysis of documents and data. Documentation and information — Vocabulary — Part 6: Documentary languages. Documentation and information — Vocabulary — Part Audio-visual documents. Technical product documentation — Design for manufacturing, assembling, disassembling and end-of-life processing — Part 2: Vocabulary. Technical drawings — Numerically controlled draughting machines — Part 1: Vocabulary.
Technical product documentation — Vocabulary — Part 1: Terms relating to technical drawings: general and types of drawings. Technical product documentation — Vocabulary — Part 2: Terms relating to projection methods.
Technical product documentation — Vocabulary — Part 4: Terms relating to construction documentation. Technical product documentation — Vocabulary — Terms relating to technical drawings, product definition and related documentation. Technical product documentation — Requirements for computer-aided design and draughting — Vocabulary.
Compasses — Part 1: Nomenclature, illustrations and equivalent terms. Drawing and writing instruments — Ball point pens and roller ball pens — Vocabulary. Drawing and writing instruments — Ball point pens and roller ball pens — Vocabulary — Amendment 1: Viscosity of the writing fluid.
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